• Oct 04,2018

You’ll find several BigTime features working better and faster. That’s the result of our recent release. We’ve made a lot of technical changes to enhance your workflow and to provide stronger security.
Read on to find out how we’ve improved your BigTime experience.

October 2018 Fixes

We made these changes to better BigTime’s usability:

  • Imported class data from QuickBooks Desktop updates automatically
  • Improved the speed on your Invoicing Dashboard, including A/R Aging
  • Fixed the Sync Agent to include QuickBooks updates, even when the “last
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  • Oct 01,2018

Most professional service companies want to improve billable utilization rate, or the amount of time staffers spend doing billable work. But how? This post gives you four ways to take action today.

1. Track time

Daily time tracking is one of the best ways to find out where staffers spend their time. Some project managers encourage staffers to track project time at the end of the day. Others prefer staffers to track time throughout their day, as they move from project to project. Either way, make tracking time

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  • Sep 04,2018

Are your staffers being used to their capacity? Are they logging billable hours? What’s their billable productivity rate? These are important questions that project managers had trouble answering—until now.

Know where your staffers stand with BigTime’s Utilization Dashboard.* It takes the guesswork out of staffer productivity and performance. This customizable Dashboard shows staffer utilization based on allocated hours, inputted hours, and billable hours for specific projects. Plus, you can see these details based on department and/or various cost centers.

This post explains how to find the Dashboard and highlights several features

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  • Sep 04,2018

You’ve long been able to customize bill rates. Now you can customize cost rates, which work in a similar way. Custom cost rates are the “exception” to the cost rate “rule.”

Each staffer has a cost rate on their Staff Dashboard. Our staffer, Jason, has a cost rate of $75, which is applied despite the task or project he logs time to. Think of this rate as Jason’s standard cost rate, or the “rule.”

However, Jason, like many other staffers, has different cost rates depending on the project and task he’s working

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  • Aug 31,2018

It’s a common scenario. Staffers’ billable and non-billable hours bottleneck in the approval process, since it takes time to sift through both billable and nonbillable hours for each staffer.

BigTime’s billable/non-billable approval feature streamlines this process. Now you can divide up time approvals for billable and non-billable time for each staffer.

Here’s how it works. Your staffer Ruth logs billable hours to a project for Putman Associates. These hours are filtered to the lead, Henry, who sees these hours and can approve or reject them (see image below). If there’s not

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