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Knowledge Base

Go here for answers to common questions and problems. Here you’ll find a storehouse of helpful articles, videos and how-tos on a variety of subjects — from the time tracking basics to more advanced tasks.

Email Support

Our Chicago-based technology staff is on hand every day to answer customer questions and get you moving in the right direction, and email is hands-down the fastest way to get to us. Shoot us a question at [email protected]

Join a Live Webinar

Whether you are a new BigTime client or a seasoned pro, our live webinars can help you take advantage of all that BigTime has to offer. Sign up now for one of our free weekly webinars below.

Recorded Webinars

Our video library is always growing! Check back frequently for product and feature demos, and extensive webinars. Watch at your own pace – anytime, anywhere, 24/7.

I appreciate the ease of using the Live Chat feature when I need help! The response is immediate and keeps up a good pace (unlike other chat services who seem to be helping 10 other people while you sit there and wait for a reply).
Nadine B.

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