IT SERVICES SOFTWARE
Shift your IT services firm from reactive to proactive
Your IT services firm doesn’t have to be stuck playing catch-up. With BigTime, track financials in real time, skip the bottlenecks that drain profits, and scale your business.
Built for IT Services Performance
Forecast demand and plan resources. Connect availability, utilization, and delivery risk for better project planning.
Protect margin. Monitor budget vs. actuals in real time and catch overruns.
Break down silos. Bring delivery and finance onto one platform, so every team sees how projects are tracking.
Streamline billing and revenue tracking. Bill fixed-fee, milestone, T&M, or retainer work without manual rework.
Real Outcomes From Teams Like Yours
14%
Increase in resource utilization
14%
Increase in resource utilization
“I don’t have to anxiously await the end of the billing period. Our forecasts barely differed from reality, giving me peace of mind in my work.”
Piotr Kawęcki
Head of Business Delivery,
Billennium
25%
Increase in profitability
25%
Increase in profitability
“BigTime has cut down our administrative work, and [given the] level of growth we’ve had, having to do it “the old way” would have meant that we would’ve had to hire more people. It’s helped us to grow and expand, and now we’re seeing more revenue come in.”
Brandy Thill
Vice President of Operations,
North Labs
67%
Reduction in reporting sheets
67%
Reduction in reporting sheets
“If Inspire11 didn’t have BigTime, we would need to hire a much larger operations & finance team to get the same amount of reporting manually created every month. We’re able to run a much leaner and more efficient team by housing the data in BigTime.”
Jonathan Holden
Manager- Accounting & Financing,
Inspire11
100%
Accurate short- and long-term allocations
100%
Accurate short- and long-term allocations
“In previous tools, it was hard to get a general overview of the project, their planning and schedules, and other types of views.Now, I am able to query people based on skills and it just takes seconds!”
Ákos Birtha
Chief Delivery Officer,
Attrecto
14%
Increase in resource utilization
14%
Increase in resource utilization
“I don’t have to anxiously await the end of the billing period. Our forecasts barely differed from reality, giving me peace of mind in my work.”
Piotr Kawęcki
Head of Business Delivery,
Billennium
25%
Increase in profitability
25%
Increase in profitability
“BigTime has cut down our administrative work, and [given the] level of growth we’ve had, having to do it “the old way” would have meant that we would’ve had to hire more people. It’s helped us to grow and expand, and now we’re seeing more revenue come in.”
Brandy Thill
Vice President of Operations,
North Labs
67%
Reduction in reporting sheets
67%
Reduction in reporting sheets
“If Inspire11 didn’t have BigTime, we would need to hire a much larger operations & finance team to get the same amount of reporting manually created every month. We’re able to run a much leaner and more efficient team by housing the data in BigTime.”
Jonathan Holden
Manager- Accounting & Financing,
Inspire11
100%
Accurate short- and long-term allocations
100%
Accurate short- and long-term allocations
“In previous tools, it was hard to get a general overview of the project, their planning and schedules, and other types of views.Now, I am able to query people based on skills and it just takes seconds!”
Ákos Birtha
Chief Delivery Officer,
Attrecto
Everything You Need to Run IT Projects
Stop stitching together resource planning, time tracking, and invoicing with spreadsheets and stand-alone tools. Meet the solution that flexes to your needs.
Integrated quoting and scoping
Quote accurately and instantly convert proposals to live projects.
Intelligent resourcing
Forecast demand and plan resources for upcoming projects.
Phase-based projects
Flexibly model multi-phase or milestone-based delivery.
Mobile time tracking
Simple time logs your engineers in the field will actually use.
Margin monitoring
Track project finances, course-correct, and stay profitable.
Reduced admin lift
Replace back office reconciliation with an up-to-date, centralized system.
Accurate work order billing
Align invoices with contract terms, work orders, or NTE limits.
Board-ready reporting
Back up every business decision with powerful, flexible reports.
A Single Platform For Your Whole IT Lifecycle
BigTime is made for IT and tech consulting firms looking for holistic growth, not another point solution
Reliable, Controllable Delivery For IT Services Projects
BigTime brings together the people, plans, and performance data that modern IT and technology firms need to deliver work profitably.
Integrated Quoting
Connect sales to delivery with quotes that pull from historical performance and auto-convert to project plans.
Cost-Effective Staffing
Plan your team’s capacity with precision. Forecast and allocate resources to match demand, while keeping overhead low.
Automated Invoicing
Send invoices that are accurate, timely, and aligned to your client’s expectations – without manual effort.
Works With the Tools You Already Use
BigTime connects seamlessly with QuickBooks, Salesforce, HubSpot, Lacerte, and more – plus custom API access to fit your exact needs.
Empower Every Member of Your Team
BigTime equips delivery, finance, and leadership teams with the visibility and controls they need to drive predictable outcomes.
Operational Leaders
- Review and approve operational decisions from one single platform
- Monitor margin and overruns while there’s still time to act
- Keep working moving with a platform delivery teams can easily adopt
Finance & Accounting
- Get full visibility into profits and revenue in real time
- Sync across QuickBooks, Sage, and internal tools for easier reporting and reconciliation
- Automatically build defensible, audit-ready invoices aligned to client needs
Project Managers
- Spot budget, deadline, and utilization risks before projects go off track
- Forecast capacity and resource conflicts before they escalate
- Log, track, and manage time with just a few clicks
Recognized By Leading IT Firms
Frequently Asked Questions
What makes BigTime the right choice for IT service and technology consulting firms?
BigTime is specifically built for services firms looking to scale sustainably. It combined sales and quoting, resourcing and planning, and delivery and invoicing into a single platform to give you the greatest possible visibility across the project lifecycle.
Unlike traditional ERPs or project management tools, BigTime syncs every stage of your workflow to real finance insights. As a result, you can see how every decision affects your bottom line, and make more informed choices across portfolios.
BigTime is also designed to scale with your IT and technology consulting firm. As a modular and multi-product platform, it gives you the flexibility to build a solution that’s right for you—whether you’re tracking time on a small team, or managing multi-phase engagements across entities and continents.
How can IT firms increase profits with BigTime?
BigTime is focused on helping firms overcome the common challenges that drain profits and erode margin.
With BigTime, IT leaders are able to:
- See how every resourcing decision translates into financial outcomes
- Create staffing plans based on utilization, availability, and cost-effectiveness
- Identify margin threats early on and make adjustments
- Model scenarios to find the best
How does BigTime help IT and technology firms track time more accurately?
Time tracking is a common challenge for services firms, and BigTime is dedicated to making it easier.
Instead of relying on PMs to track down missing entries, BigTime simplifies time management with capabilities including:
- Mobile time tracking, so your team can log hours anytime, anywhere
- Automatic reminders to log time
- Voice-to-text time tracking functionality
- Time tracking that is integrated with your delivery platform, so consultants can easily select the correct project (without needing to manually add engagements on another platform)
Is BigTime secure and compliant for IT firms handling sensitive client data?
Yes. BigTime is SOC 2 Type II compliant and built with enterprise-grade security protocols. In addition to best practice data encryption, BigTime offers role-based permissions to ensure your team and clients can access the right information without exposing sensitive information.
Can BigTime support project-based and retainer IT services?
BigTime is expressly designed to support flexible service models. You are able to set up billing terms per engagement, covering fixed-fee, ongoing managed services, and retainer-based contracts, You can invoice by milestone, deliverable, or monthly retainer, all with customizable templates and automated invoicing.
What kind of reporting can IT consulting firms access through BigTime?
BigTime offers out-of-the-box reports, plus customizable dashboards to give you the exact level of detail you need. Reporting can be configured to surface key financial takeaways, utilization insights, demand projections, and more. Dashboards are designed to be board-ready, minimizing time spent preparing documentation for a variety of purposes and audiences.