IT SERVICES SOFTWARE

Shift your IT services firm from reactive to proactive

Your IT services firm doesn’t have to be stuck playing catch-up. With BigTime, track financials in real time, skip the bottlenecks that drain profits, and scale your business.

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Built for IT Services Performance

Analytics Up

Forecast demand and plan resources. Connect availability, utilization, and delivery risk for better project planning.

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Protect margin. Monitor budget vs. actuals in real time 
and catch overruns.

Strategy

Break down silos. Bring delivery and finance onto one platform, 
so every team sees how projects are tracking.

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Streamline billing and revenue tracking. Bill fixed-fee, milestone, T&M, or retainer work without manual rework.

Real Outcomes From Teams Like Yours

Everything You Need to Run
IT Projects

Stop stitching together resource planning, time tracking, and invoicing with spreadsheets and stand-alone tools. Meet the solution that flexes to your needs.

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Integrated quoting 
and scoping

Quote accurately and instantly convert proposals to live projects.

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Intelligent resourcing

Forecast demand and plan resources for upcoming projects.

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Phase-based projects

Flexibly model multi-phase or milestone-based delivery.

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Mobile time tracking

Simple time logs your engineers 
in the field will actually use.

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Margin monitoring

Track project finances, course-correct, and stay profitable.

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Reduced admin lift

Replace back office reconciliation with an up-to-date, centralized system.

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Accurate work order billing

Align invoices with contract terms, work orders, or NTE limits.

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Board-ready reporting

Back up every business decision with powerful, flexible reports.

A Single Platform For Your
Whole IT Lifecycle

BigTime is made for IT and tech consulting firms looking for holistic 
growth, not another point solution

⏱️Reduce admin time
📈 Increase utilization
💸 Lower DSO
🛡️ Reduce project overruns
📊 Save reporting time
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Reliable, Controllable Delivery For IT Services Projects

BigTime brings together the people, plans, and performance data that modern IT and technology firms need to deliver work profitably.

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Integrated Quoting

Connect sales to delivery with quotes that pull from historical performance and auto-convert to project plans.

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Cost-Effective Staffing

Plan your team’s capacity with precision. Forecast and allocate resources to match demand, while keeping overhead low.

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Automated Invoicing

Send invoices that are accurate, timely, and aligned to your client’s expectations – without manual effort.

Works With the Tools You Already Use

BigTime connects seamlessly with QuickBooks, Salesforce, HubSpot, Lacerte, and more – plus custom API access to fit your exact needs.

Empower Every Member of Your Team

BigTime equips delivery, finance, and leadership teams with the visibility and controls they need to drive predictable outcomes.

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Operational Leaders

  • Review and approve operational decisions from one single platform
  • Monitor margin and overruns while there’s still time to act
  • Keep working moving with a platform delivery teams can easily adopt
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Finance & Accounting

  • Get full visibility into profits and revenue in real time
  • Sync across QuickBooks, Sage, and internal tools for easier reporting and reconciliation
  • Automatically build defensible, audit-ready invoices aligned to client needs
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Project Managers

  • Spot budget, deadline, and utilization risks before projects go off track
  • Forecast capacity and resource conflicts before they escalate
  • Log, track, and manage time with just a few clicks
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Recognized By Leading IT Firms

G2 Leader 2025
G2 Mid Market Leader Winter 2025
G2 Momentum Leader Winter 2025
G2 Best Software Top 50

Frequently Asked Questions 

What makes BigTime the right choice for IT service and technology consulting firms?

BigTime is specifically built for services firms looking to scale sustainably. It combined sales and quoting, resourcing and planning, and delivery and invoicing into a single platform to give you the greatest possible visibility across the project lifecycle.

Unlike traditional ERPs or project management tools, BigTime syncs every stage of your workflow to real finance insights. As a result, you can see how every decision affects your bottom line, and make more informed choices across portfolios. 

BigTime is also designed to scale with your IT and technology consulting firm. As a modular and multi-product platform, it gives you the flexibility to build a solution that’s right for you—whether you’re tracking time on a small team, or managing multi-phase engagements across entities and continents. 

How can IT firms increase profits with BigTime?

BigTime is focused on helping firms overcome the common challenges that drain profits and erode margin. 

With BigTime, IT leaders are able to:

  • See how every resourcing decision translates into financial outcomes
  • Create staffing plans based on utilization, availability, and cost-effectiveness
  • Identify margin threats early on and make adjustments
  • Model scenarios to find the best 

How does BigTime help IT and technology firms track time more accurately?

Time tracking is a common challenge for services firms, and BigTime is dedicated to making it easier.

Instead of relying on PMs to track down missing entries, BigTime simplifies time management with capabilities including:

  • Mobile time tracking, so your team can log hours anytime, anywhere
  • Automatic reminders to log time
  • Voice-to-text time tracking functionality
  • Time tracking that is integrated with your delivery platform, so consultants can easily select the correct project (without needing to manually add engagements on another platform)

Is BigTime secure and compliant for IT firms handling sensitive client data?

Yes. BigTime is SOC 2 Type II compliant and built with enterprise-grade security protocols. In addition to best practice data encryption, BigTime offers role-based permissions to ensure your team and clients can access the right information without exposing sensitive information. 

Can BigTime support project-based and retainer IT services?

BigTime is expressly designed to support flexible service models. You are able to set up billing terms per engagement, covering fixed-fee, ongoing managed services, and retainer-based contracts, You can invoice by milestone, deliverable, or monthly retainer, all with customizable templates and automated invoicing.

What kind of reporting can IT consulting firms access through BigTime?

BigTime offers out-of-the-box reports, plus customizable dashboards to give you the exact level of detail you need. Reporting can be configured to surface key financial takeaways, utilization insights, demand projections, and more. Dashboards are designed to be board-ready, minimizing time spent preparing documentation for a variety of purposes and audiences. 

Trusted by IT
Services
Firms Across Industries

Cybersecurity

Custom Software
Development


IT consulting/strategy

System
Integrators

Digital
Transformation

Technical Staffing +
Outsourcing

Cloud Infrastructure
Services

20+

Years in professional services

2800

Active Customers

9.1

Average NPS Score

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