Real Users Rank BigTime the Highest in Quality Support in New G2 Report

Leanna Michniuk

Updated: December 19, 2023
October 3, 2022
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At BigTime, we’ve always measured success by the feedback and opinions of our users. Hearing from our users has helped shape our product into what it is today. It’s thanks to our amazing users and their honest feedback that BigTime has been again named by G2 as a leader in PSA software, along with over 40 badges. 

The best part of these rankings is that they are based on real reviews and satisfaction scores displayed on G2’s marketplace. The Grid Comparison Report is something we use to see how we are standing out in the PSA space.

Why we’re the most popular: 

  • 98% of users rate BigTime 4½ or 5 stars
  • 92% of users say that they would be likely to recommend BigTime to others
  • 95% quality of support rating, well ahead of the 88% average
  • Shortest average 1½ month go-live period, compared to peers taking up to 5½ months

Along with being named a PSA leader, BigTime also received over 45 G2 badges, including: 

  • Easiest setup 
  • Best results 
  • Fastest implementation 
  • Summer leader 
  • Best estimated ROI
  • Most implementable
  • Best usability

Hear what our real, verified users of BigTime are saying:

Screen Shot 2022-10-03 at 1.59.12 PMScreen Shot 2022-10-03 at 2.00.26 PMScreen Shot 2022-10-03 at 1.58.56 PMLearn more about how BigTime can help your firm grow and see how we stack up against the competition in our G2 PSA Grid Report for Fall 2022

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