STANDARD CONTRACTUAL CLAUSES
Slack A native integration between BigTime and Slack. Customers must opt-in to this integration.
ANNEX III – LIST OF SUB-PROCESSORS
BigTime Software may update this list from time to time. If Customer objects to the addition of a subprocessor, Customer must email legal@bigtime.net. Otherwise, continued use of the Services signifies Customer’s acceptance of new subprocessors.
External
| Company | Product Line | Subprocessor entity location | Data hosting location |
| BambooHR | Primetric | United States | United States |
| BlueSnap | BigTime | United States | United States |
| Chargebee | Primetric | India | Europe |
| Google Calendar | BigTime | United States | United States or outside the United States; customer dependent |
| Hubspot | BigTime | United States | United States |
| Jira Cloud | BigTime, Projector by BigTime, Foresight | United States | United States or outside the United States; customer dependent |
| Lacerte | BigTime | United States | Not applicable |
| Microsoft Dynamics | Projector by BigTime | United States | United States or outside the United States; customer dependent |
| Microsoft Outlook | BigTime | United States | United States or outside the United States; customer dependent |
| Microsoft Power BI | Projector by BigTime | United States | United States or outside the United States; customer dependent |
| Okta | BigTime | United States | United States |
| Quickbooks Desktop | BigTime | United States | Not applicable |
| Quickbooks Online | BigTime, Projector by BigTime | United States | United States |
| Sage Intacct | BigTime, Projector by BigTime | United States | United States or outside the United States; customer dependent |
| Salesforce | BigTime, Projector by BigTime | United States | United States |
| Slack | BigTime | United States | United States |
| Smartsheets | Projector by BigTime | United States | United States |
| Stax | BigTime | United States | United States |
| Stripe | Primetric | United States | Europe |
Internal
| Company | Description | Subprocessor entity location | Data hosting locations |
| AWS | Provides cloud-based computing and data hosting services. | United States | United States, Ireland |
| Datadog | APM and logging | United States, Europe | United States, Europe |
| Gong | Communications platform | United States | United States |
| Google Analytics | Analytics tracking | United States | United States |
| Google Workspace | Office suite | United States | United States |
| Groove | Sales engagement & workflow | United States | United States |
| Hostersi | Infrastructure partner | Europe | Europe |
| Hubspot | Marketing communication, landing pages, and product pages | United States | United States |
| Jira | Customer service ticketing system & product development tracking system | United States | United States, Europe |
| Mailgun | Mailing service | United States | United States |
| Microsoft Azure | Provides cloud-based computing and data hosting services. | United States | United States |
| Microsoft PowerBI | Business intelligence tools | United States | United States |
| MongoDB | Provides cloud-based computing and data hosting services. | United States | United States |
| Pendo | Analytics tracking | United States | United States |
| SaaSOptics / Maxio | Subscription management & billing | United States | United States |
| Salesforce | Customer Relationship Manager (“CRM”) for internal use | United States | United States |
| Sentry | Systems monitoring | United States | United States |
| Slack | BigTime employee communication tool | United States | United States |
| Zendesk | Customer service ticketing system | United States | United States |
| Zoom | Communications platform | United States | United States |
| Zoom-Info | Prospecting | United States | United States |
Slack A native integration between BigTime and Slack. Customers must opt-in to this integration.
ANNEX III – LIST OF SUB-PROCESSORS
BigTime Software may update this list from time to time. If Customer objects to the addition of a subprocessor, Customer must email legal@bigtime.net. Otherwise, continued use of the Services signifies Customer’s acceptance of new subprocessors.
| Company | Description |
| AWS | Provides cloud-based computing and data hosting services. |
| Microsoft Azure | Provides cloud-based computing and data hosting services. |
| MongoDB | Provides cloud-based computing and data hosting services. |
| Slack | Provides collaboration experience (opt in only). |
| Google Analytics | Analytics tracking |
| Groove | Sales engagement & workflow |
| PowerBI | Business intelligence tools |
| Hubspot | Marketing communication, landing pages, and product pages |
| SaaSOptics / Maxio | Subscription management & billing |
| Zoom-Info | Prospecting |
| Pendo | Analytics tracking |
| Zendesk | Customer service ticketing system |
| Jira (internal usage) | Customer service ticketing system & product development tracking system |
| Salesforce (internal usage) | Customer Relationship Manager (“CRM”) for internal use |
| Quickbooks Desktop | A native integration between BigTime and Quickbooks Desktop. Customers must opt-in to this integration. |
| Quickbooks Online | A native integration between BigTime and Quickbooks Online. Customers must opt-in to this integration. |
| Hubspot | A native integration between BigTime and Hubspot. Customers must opt-in to this integration. |
| Salesforce | A native integration between BigTime and Salesforce. Customers must opt-in to this integration. |
| Sage Intacct | A native integration between BigTime and Sage Intacct. Customers must opt-in to this integration. |
| Jira | A native integration between BigTime and Atlassian Jira. Customers must opt-in to this integration. |
| Microsoft Outlook | A native integration between BigTime and Microsoft Outlook. Customers must opt-in to this integration. |
| Google Calendar | A native integration between BigTime and Google Calendar. Customers must opt-in to this integration. |
| Okta | A native integration between BigTime and Okta for single sign on. Customers must opt-in to this integration. |
| Lacerte | A native integration between BigTime and Intuit Lacerte. Customers must opt-in to this integration. |
| Slack | A native integration between BigTime and Slack. Customers must opt-in to this integration. |
| Bluelock | Provides cloud-based computing and data hosting services. |
| BellaDati | Provides cloud-based business intelligence software. |
| AWS | Provides cloud-based computing and data hosting services. |
| Microsoft Azure | Provides cloud-based computing and data hosting services. |
| Smartsheets | Provides task and project management functionality (opt in only). |
| Microsoft Power BI | Provides data visualization and business intelligence services (opt in only). |
| Workato | Provides integration and middleware services (opt in only). |
| Slack | Provides collaboration experience (opt in only). |