Our customers count on BigTime to deliver a platform they can trust, and that starts with our team.
This month, we’re excited to spotlight Peter Nero, who acts as our Manager of Quality Assurance! Peter has played a crucial role in building our AI-powered software at BigTime.
Read on to learn about his role and experience at BigTime!
What do you do at BigTime?
At BigTime, I focus on making the experience in our application better for our customers by helping shape practices that improve software quality. Currently, I lead a talented team of QA engineers who are upskilling to become Software Builders. Together, we are building the next generation of BigTime’s AI-powered PSA software.
What is the best advice you have for someone just starting out in their career?
Be curious, ask questions, know that it’s okay not to have all the answers, and find a mentor. Starting your career is tough. You’re learning the job itself, what it means to work as part of an organization, workplace etiquette, and how you fit in. That’s not easy for everyone. Finding someone you respect, who you can go to with questions, and who can offer guidance, is one of the best things you can do.
What is something unique about BigTime that sets it apart from other companies?
BigTime moves fast! I previously worked at General Motors, and though their cars may be fast, the business generally isn’t. To keep the metaphor going, BigTime is like a Corvette: fast and nimble. GM was more like a Silverado 1500, with the turning radius of a battleship and not particularly quick off the line. For someone who enjoys building, experimenting, and seeing their work make a difference, there’s no better place to be than BigTime.
Can you share how AI contributes to the responsibilities of your role on a day-to-day basis?
AI has become an integral part of my day to day workflow, and I use it for a wide range of tasks throughout the day. The heaviest lifts include investigating and helping identify bugs, running tests on my behalf, prototyping designs, and generating documentation for my team. I also regularly use it to take and summarize notes, catalog action items, and track tasks. Of all of this, one of the most useful things has been having it as a brainstorming board when I first start working through an idea. This helps me refine my thinking before I bring an idea to someone else, so our time goes toward ideas worth discussing.
What achievement are you most proud of, both at work and personally?
One of the standout moments of my career was when I interviewed and obtained my first management position. The director who promoted me into the role told me, “I only put people into management who I can trust will do right by other people.” That vote of confidence, and the role itself, changed my career forever.
Personally, the proudest moment of my life was marrying my wife. She has helped make me a better person, she is an incredible person, and she is my best friend.
Can you tell me a little bit about your life outside of the office?
I grew up in St. Charles, Illinois, but spent a little over a decade living in Arizona. Lately, life outside of work has involved rediscovering the beauty of Illinois. On weekends, my wife and I like to explore the city and the suburbs, stumbling into street festivals, forest preserves, and restaurants. Along the way, we find great food, local shops and artists, and beautiful midwestern scenery.
I also really enjoy cooking, so most nights you can find me in the kitchen. Sometimes that means a ringlight and iPhone pointed at me while my wife films me for her Instagram channel.
