BigTime vs Accelo

Accelo Tracks the Work. BigTime Protects the Margin.

The PSA built around your accounting, not bolted onto it.

Accelo brings CRM, tickets, and projects into one system. BigTime is built around the financial side: time that flows into billing, invoices that sync to your GL, and margin you can see before month-end.

We moved from Accelo and haven’t looked back. BigTime was faster to set up, easier for our team to adopt, and gave us instant project visibility.

— Director of Operations, Mid-size Consulting Firm

Here's why 3000+ US-based professional services firms use BigTime

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Clear project tracking from scenario testing to payment

Real-time resource and profitability insights

CPQ enhanced by time & expense insights for faster & high-margin quoting

Budgeting that matches how you work—fixed fee, T&M, or custom billing rules

Accelo

Accelo is known for managing the client lifecycle in one place…

…but when margin, WIP, and clean accounting matter more than tickets and portals, professional services firms find a better fit with BigTime.

Other PSAs integrate with accounting. BigTime is built around it.

If your team exports reports to spreadsheets to see project margin, or waits on invoice syncs to know what's billed, it's time to look at BigTime: financial-first PSA for professional services.

BigTime Logo White Accelo Logo
Core Focus Financial-first PSA built around billing, margin, and your general ledger Client work management: CRM, projects, tickets, and retainers in one system
Accounting Sync Two-way sync with QuickBooks Online, QuickBooks Desktop, and Sage Intacct Invoices, payments, and contacts sync; time entries stay in Accelo
Time & Expense Tracking Web, mobile, and timer entry, with approvals that feed billing directly Timers and email-based logging tied to tasks and tickets
Billing & Invoicing Fixed fee, T&M, retainers, and custom billing rules on one billing engine Retainer and project billing, with automation reserved for higher tiers
Project Budgeting Budget vs. actuals, WIP, and margin tracked in real time on every project Project budgets available; no budget-vs-actual report in its standard finance set
Reporting & Dashboards Real-time margin, utilization, and WIP dashboards, plus custom reports 18 standard finance reports; reviewers call finding the right one trial and error
Resource Management Capacity and demand planning tied to rates, so staffing shows its margin impact AI resource planning added through its 2025 Forecast acquisition
Integrations QuickBooks, Sage Intacct, Salesforce, HubSpot, Jira, Gusto, ADP, and more Strong email and calendar integration; QuickBooks help covers Online only
Implementation Speed Launch in weeks with guided onboarding and clear time-to-value milestones Setup-heavy; reviewers cite a steep learning curve
Ease of Use Rated 4.5/5 for ease of use on Capterra, built to drive adoption Rated 4.2/5 for ease of use on Capterra, across 178 reviews
Pricing Transparency Tiered plans published online, so you know the cost before the demo Quote-only pricing, with key features reserved for higher tiers
BigTime Logo White Accelo Logo
Core Focus
Financial-first PSA built around billing, margin, and your general ledger
Client work management: CRM, projects, tickets, and retainers in one system
Accounting Sync
Two-way sync with QuickBooks Online, QuickBooks Desktop, and Sage Intacct
Invoices, payments, and contacts sync; time entries stay in Accelo
Time & Expense Tracking
Web, mobile, and timer entry, with approvals that feed billing directly
Timers and email-based logging tied to tasks and tickets
Billing & Invoicing
Fixed fee, T&M, retainers, and custom billing rules on one billing engine
Retainer and project billing, with automation reserved for higher tiers
Project Budgeting
Budget vs. actuals, WIP, and margin tracked in real time on every project
Project budgets available; no budget-vs-actual report in its standard finance set
Reporting & Dashboards
Real-time margin, utilization, and WIP dashboards, plus custom reports
18 standard finance reports; reviewers call finding the right one trial and error
Resource Management
Capacity and demand planning tied to rates, so staffing shows its margin impact
AI resource planning added through its 2025 Forecast acquisition
Integrations
QuickBooks, Sage Intacct, Salesforce, HubSpot, Jira, Gusto, ADP, and more
Strong email and calendar integration; QuickBooks help covers Online only
Implementation Speed
Launch in weeks with guided onboarding and clear time-to-value milestones
Setup-heavy; reviewers cite a steep learning curve
Ease of Use
Rated 4.5/5 for ease of use on Capterra, built to drive adoption
Rated 4.2/5 for ease of use on Capterra, across 178 reviews
Pricing Transparency
Tiered plans published online, so you know the cost before the demo
Quote-only pricing, with key features reserved for higher tiers

Switching is easier than you think

We’ll make your move simple—with dedicated onboarding, 
data migration, and training designed around your business.

#01
Personalized onboarding with a PSA expert

#02
Migration from Accelo support

#03
Hands-on training for your team

#04
Dedicated Customer Success and Support resources

Trusted by 3000+ US professional services firms

Join thousands of firms that have made the switch and turned it into improved utilization and higher profits.

Frequently Asked Questions

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Why should I switch from Accelo to BigTime?

Accelo is strong at client communication, tickets, and retainers. BigTime is built for the financial side of services work: accurate billing, WIP, margin, and a clean sync to your accounting system.

Is BigTime easier to use than Accelo?

Yes. Capterra reviewers rate BigTime 4.5/5 for ease of use, against 4.2/5 for Accelo. Teams log time on web or mobile, and approved hours flow straight into billing.

Can BigTime handle complex billing like fixed fee and T&M?

Yes. BigTime supports fixed fee, time and materials, retainers, and custom billing rules, with invoices that sync to QuickBooks or Sage Intacct so your books match the work.

How long does it take to switch from Accelo to BigTime?

Most firms are up and running in a few weeks. Guided onboarding covers setup, data migration, and training, and your accounting connection is configured from day one.

Will I lose my data when switching from Accelo?

No. Our onboarding team migrates your clients, projects, rates, and open work from Accelo, so you keep the history you need for reporting and billing.

What kind of support does BigTime offer?

BigTime offers high-touch onboarding, a dedicated Customer Success Manager, and U.S.-based support via chat, email, and phone, plus on-demand training through BigTime Academy.

Is BigTime customizable to fit our processes?

Yes. Configure custom fields, billing rules, approval workflows, roles, and reports, so BigTime fits the way your firm prices, delivers, and bills its work.

How does BigTime pricing compare to Accelo?

Accelo prices by quote, and features like automation and advanced reporting sit in higher tiers. BigTime publishes its plans online, so you can compare the full cost up front.

AI-POWERED PROFESSIONAL SERVICES AUTOMATION

Built for How You Work.

Powered by AI.

From quoting to cash flow, BigTime unifies your operations and brings AI into every corner of your business—so you can work smarter, bill faster, and grow with confidence.

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