Lost in ERP Complexity? BigTime Keeps It Simple
Discover a smarter, faster way to manage projects and resources
Consulting, AEC, and IT services teams are switching to BigTime for a PSA platform that’s easier to use, faster to implement, and built to scale—without the overhead of a rigid ERP.
We switched from OpenAir and honestly, it was a relief. BigTime was way faster to set up, our team picked it up right away, and we finally have the project visibility we needed.
— Director of Operations, Mid-size Consulting Firm
Here's why 3000+ US-based professional services firms use BigTime
Clear project tracking from scenario testing to payment
Real-time resource and profitability insights
CPQ enhanced by time & expense insights for faster & high-margin quoting
Budgeting that matches how you work—fixed fee, T&M, or custom billing rules
Your software should work the way your team does
If you're buried in ERP complexity or waiting on consultants to make changes, it's time for a smarter solution. BigTime is purpose-built for professional services—and built to scale without the overhead.
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| Core Focus | Purpose-built for professional services (AEC, IT, Consulting) with deep time, billing, and resource management | ERP-first PSA focusing more on backend integration than on purpose-built project delivery |
| AI & Automation | Al throughout the platform, automating repetitive workflows with an Al assistant, automated resourcing suggestions, and multiple agents (time, analytics, and expenses) rolling out in summer 2025 | Workflow automations in place; limited Al functionality purpose-built for professional services organizations |
| Resource Management | Predictive planning, utilization forecasting | Robust, but ERP-centric capabilities that lack alignment to professional services requirements |
| Time & Expense Tracking | Deeply integrated, mobile-enabled | Standard ERP forms included |
| Billing & Invoicing | Automated, project-driven, with QuickBooks integration | Friction in billing workflows due to ERP focus |
| Project Budgeting | Margin analysis, budget vs actuals | Financial reporting first, project visibility second |
| Integrations | Robust integration suite with easy connections to accounting, CRM, and project management tools (e.g., Salesforce, QuickBooks, Sage, HubSpot) | NetSuite-only ecosystem limiting agility |
| Implementation Speed | Launch in weeks | Requires long setup, consulting hours |
| Customization | Configurable dashboards and reporting; unique workflows and business requirements | Customization requires technical support or partner firms |
| Support & Services | Dedicated customer success resources; with strong support, 9.1 NPS score (G2), and robust onboarding | Support is tiered and ticket-driven; less proactive. TrustRadius rating of 5.5 (versus 9.0 for BigTime) |
| Reporting & Analytics | Al-driven analytics with real-time insights into project performance and resource allocation | Expensive ERP upkeep, long payback period |
Switching is easier than you think
We’ll make your move simple—with dedicated onboarding,
data migration, and training designed around your business.
#01
Personalized onboarding with a PSA expert
#02
Migration from OpenAir support
#03
Hands-on training for your team
#04
A dedicated Customer Success Manager
Trusted by 3000+ US professional services firms
Join thousands of firms that have made the switch and turned it into improved utilization and higher profits.
FAQ
Why should I switch from NetSuite OpenAir to BigTime?
OpenAir is a module inside a larger ERP, which can slow down your team. BigTime is purpose-built for professional services—giving you better usability, faster results, and lower total cost of ownership.
Is BigTime easier to use than NetSuite OpenAir?
Yes. BigTime offers a cleaner interface, built for billable teams—not ERP administrators. Your team will spend less time navigating menus and more time doing meaningful work.
Can BigTime handle complex billing like fixed fee and T&M?
Absolutely. BigTime supports fixed fee, T&M, retainers, and more—with QuickBooks integration and project-driven billing logic that works the way your team does.
How long does it take to switch from NetSuite OpenAir to BigTime?
Most teams are up and running with BigTime in just a few weeks. We handle onboarding, migration, and training so your team can hit the ground running—without consultants.
Will I lose my data when switching from NetSuite OpenAir?
No. Our onboarding team helps you transfer the right project, client, and financial data so you retain historical records and reporting continuity.
What kind of support does BigTime offer?
We offer high-touch onboarding, a named Customer Success Manager, and access to our U.S.-based support team—along with BigTime Academy for on-demand training.
Is BigTime customizable to fit our workflows?
Yes. BigTime is highly configurable, with custom roles, permissions, dashboards, and workflows to align with how your firm operates.
How does BigTime pricing compare to NetSuite OpenAir?
BigTime’s pricing is transparent and published online. OpenAir’s pricing is opaque and tied to the broader ERP contract. With BigTime, you only pay for what you use.