About this webinar:
Every PS firm tracks the same numbers – utilization, bench time, billable hours. The trouble starts when Finance, Operations, and project managers each read those numbers their own way and quietly disagree on what “healthy” looks like. Those gaps are where capacity and margin decisions go wrong.
In this session, BigTime’s Alex Ardelean walks through the bench math behind every growing professional services firm: how utilization actually gets calculated, where the three teams diverge, and how to get everyone aligned on one version of the truth. No spreadsheets, no jargon – just the math that drives profitability, explained the way each team needs to hear it.
Watch to learn:
- The Bench Math That Runs Your Firm:
How utilization, bench, and billable hours connect – and why the formula matters more than the dashboard. - Why Three Teams See Three Different Numbers:
Where Finance, Ops, and PMs diverge on the same data, and what that disagreement costs you in capacity and margin. - How to Get to One Version of the Truth:
What it takes to align delivery, resourcing, and finance on shared utilization targets instead of competing ones. - Where Resource Management Fits:
How forward-looking capacity planning turns reactive bench math into a planning advantage.
Hosted by Alex Ardelean, Senior Customer Success Manager at BigTime. Hit play to see whether your firm’s bench math is telling one story or three.