4 Customers Share Their Experience and Takeaways on BigTime’s Implementation

BigTime

Updated: November 3, 2023
July 12, 2023
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Introducing new software to an organization can be a transformative undertaking, offering a range of benefits such as improved productivity, streamlined operations, and increased profitability. However, the initial implementation phase often comes with its fair share of challenges, which can lead to some frustrations within the company.

We know the implementation process can be overwhelming. That’s why we created our Buyer’s Guide: What to Consider During the PSA Software Implementation Process. In the guide, we dive into PSA software implementation and why it’s such a key piece of the software evaluation puzzle.

In this blog, we’ll touch on some common areas of concern that arise during the implementation process, including the speed to go-live, the learning curve associated with the product, and the potential misalignment of expectations.

Watch the video above to learn how four BigTime customers navigated their implementations and the advice they’d pass along to you for a fast, successful BigTime implementation. 

“We went in knowing what we wanted to do, and felt like what we were being sold was what we needed, and it ended up working out how we hoped it would. It’s been better than we expected.”
Reed Draper Vice President | Draper & Associates

Video Takeaways 

Globiox: The implementation of BigTime was quick, simple, and straightforward!

NiZa Works: Communication is key! You have weekly meetings with your implementation manager that can be catered to your needs, along with detailed training videos to watch on the product.

Draper & Associates: Your employee buy-in affects product adoption, so take the implementation one step at a time to maximize product value.

North Labs: Know what changes you need to make internally before implementing BigTime so that you can utilize all the features.

bigtime implementation

Additional Resources

Implementation Buyer’s Guide

Customer Reviews on BigTime’s Implementation

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