About
When Richard Sides, CEO of Adroit North America established his firm, he had a mission to unify business, regulatory processes, and systems to create a more responsive, collaborative, safe, and secure supply chain. Four years later, Adroit North America is a full-service business value-oriented ERP and staff augmentation provider for the food & beverage, industrial manufacturing, and pharmaceutical industries, ready to help resource-strapped companies quickly identify and solve complex problems.
Rich shares his journey of establishing and scaling his professional services organization with BigTime and the importance of setting a strong operational foundation with the right software.
Why it Matters
Richard talks about the important role BigTime plays in his organization, handling for Adroit everything from sales forecasting to project management and billing. Specifically, Rich talks about how Adroit has improved gross margins, increased utilization rates, and enhanced cash flow.
The BigTime Difference
Richard mentions his experience and the importance of integrating operational software and processes from the start to set your business up for success. From his team’s in-depth experience in the industry and with other vendors, Richard and the team knew they were looking for a scalable solution to drive efficiency and growth.
With BigTime, Adroit North America has:
- Improved Resource Management: Better visibility into budgets and actual hours billed has enhanced project accountability, improving utilization rates and gross margins.
- Gotten Paid Faster: Now, time and materials data is collected weekly, enabling faster billing cycles, and accelerating cash flow.
- Driven profitable revenue growth: While Adroit has more than doubled revenue over the past 2+ years, the BigTime solution has provided the scalability required to meet this demand without adding extra finance resources.
