Adroit North America Scales Profitable 2X Growth Using BigTime

BigTime

Updated: May 15, 2024
May 15, 2024
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About

When Richard Sides, CEO of Adroit North America established his firm, he had a mission to unify business, regulatory processes, and systems to create a more responsive, collaborative, safe, and secure supply chain. Four years later, Adroit North America is a full-service business value-oriented ERP and staff augmentation provider for the food & beverage, industrial manufacturing, and pharmaceutical industries, ready to help resource-strapped companies quickly identify and solve complex problems. 

Rich shares his journey of establishing and scaling his professional services organization with BigTime and the importance of setting a strong operational foundation with the right software. 

Why it Matters

Richard talks about the important role BigTime plays in his organization, handling for Adroit everything from sales forecasting to project management and billing. Specifically, Rich talks about how Adroit has improved gross margins, increased utilization rates, and enhanced cash flow.

“BigTime is literally the DNA of our professional services organization. everything from taking the sales demand and projecting out the forecast based on probabilities of deals through to the actual engagement, onboarding, and planning out the full lifecycle of the engagements…”
Richard Sides CEO of Adroit North America

The BigTime Difference 

Richard mentions his experience and the importance of integrating operational software and processes from the start to set your business up for success. From his team’s in-depth experience in the industry and with other vendors, Richard and the team knew they were looking for a scalable solution to drive efficiency and growth.

“So if you’re going to run a professional services organization, and want to scale your business, you need to build in the software and business processes from the start. And I felt pretty strongly a BigTime can do that for you.”
Richard Sides CEO of Adroit North America 

With BigTime, Adroit North America has:

  • Improved Resource Management: Better visibility into budgets and actual hours billed has enhanced project accountability, improving utilization rates and gross margins.
  • Gotten Paid Faster: Now, time and materials data is collected weekly, enabling faster billing cycles, and accelerating cash flow.
  • Driven profitable revenue growth: While Adroit has more than doubled revenue over the past 2+ years, the BigTime solution has provided the scalability required to meet this demand without adding extra finance resources. 

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