Category Archives

Time Tracking Software
better_time_management_3_steps

  • Jun 14,2019
You’re here because you could manage your time better. We all could. The catch is knowing how to change. Everybody gets to the end of a workday, and wonders where all the time went, but it seems like some people can just get more done in a day. How could you become one of those people? It’s not as hard as you’d think.

Put simply via New York University, time management is making a plan so you can get the important stuff done, consistently. But here’s the catch: you can’t add time to a day, so you’ll have to get more done in a day. That’s the challenge of time management. If you want to do better, you’re going to need a plan, as well as some good tools.

Step One: Add Goals to Your Calendar

If something is important enough to you, then you have to put it on a calendar, no questions asked. That’s the best way to start setting goals for your time. When you don’t have a goal, it’s easy to get lost, and then waste time. So write down some goals that you need to accomplish during this coming week, or in the next month, and be realistic about what you can get done.

“The best way to manage time,” writes occupational-health expert Bill Thomack, “is to set a goal, develop a plan, and measure the outcome. Without goals, it is impossible to set priorities.” In other words, you can’t really know how you’re doing if you don’t have goals to tell you that you’re getting more done.

By the time you get the hang of managing your time with a calendar, you’ll be ready for the next step, which is to share your calendar with your co-workers. That will let everyone at your firm know what you’re working on, when you’re available, and just how productive you are working. Some high-quality project management software will even let you integrate your calendar directly with their resource allocation tools.

Step Two: Schedule for the Way You Work

Everybody at your firm schedules work differently. As you know, some people need to work a schedule where they change tasks every hour, while other employees need lots of unrestricted time to do problem-solving for work. You wouldn’t schedule all of those people exactly the same, would you? The next step is to schedule for how you work.

In his popular essay on the topic, the programmer Paul Graham writes that there are two kinds of schedules. One is the manager’s schedule, which is scheduled hour-by-hour and is spent largely in meetings. The other is the maker’s schedule, which is scheduled in multiple-hour blocks of time, and spend largely creating things without hourly goals. But that doesn’t mean you can’t schedule for both kinds of workers.

You can use a project management tool to do things like defining your work week, setting your submission period, and adding or renaming the columns in your timesheet. When you commit to completing the goals that are important to you, and you make a plan that fits the way you work best, then you’re already on your way to doing better time management.

Step Three: Discover What Makes You Productive

Now that you’re scheduling your high-priority goals, and now that you’ve made a schedule that fits how you actually get work done, the last step is to pay attention to how you accomplish those goals. Do coworkers frequently interrupt your progress? Are there times when you put off your deadlines? When do you usually have spare time, and when are you always swamped?

In other words, what exactly prevented you from getting something done on deadline? If you’re like most workers, the same three or four things always prevent you from doing good time management. So how can you get better? You have to identify the things that make you unproductive, and reorganize your schedule so you can work more productively, or you’ll never be able to change. To do that, you’ll need more some more info.

You can start measuring your productivity in a project management software, where you can get lots of helpful data about how you work on tasks, or about how you spend your time. Do you see any repeated patterns that you think you should change? A helpful software tool even gives you the power to make any necessary changes to your project schedules, using Gantt charts, simply with a click of your mouse.

There will never be enough time to do everything you want to accomplish. However, when you align your working schedule with what’s important to your firm, and when you’re committed day-by-day to always doing what’s most important, you’ll always have control of your time, because you’ll always be working on something important. That’s how to do better time management.

If you’re interested in project management software, please request a free demo of BigTime, and see just how productive your firm could be.
improving_billable_utilization_rate

  • Jun 13,2019
Measuring Productivity with a Billable Utilization Rate: Where to Start

How do you even begin to measure your firm’s productivity? What are you supposed to do when you have to know whether your firm is billing at capacity? You can start by measuring your billable utilization rate.

That’s when you compare an employee’s total billable hours to their monthly capacity. For example, in a given month, a worker might have a capacity of 160 hours (or 40 hours per week by 4 weeks in a month) and 120 total billable hours. That employee would have a billable ratio target of 75 (or 120:160) and might work each month to meet that goal, helping your firm to be more productive.

It’s easy to figure out the billable utilization rate for one worker, but when you want to improve productivity for a whole firm, it can get a lot more complicated. That’s why we’ve outlined these four basic steps to help you start using time-tracking information for insight into your firm’s performance.

First, Set Up Your Time Tracking

If you can’t count it, then you can’t measure it. Start by finding the best way for your employees to enter their time, both billable hours and non-billable hours, so you can assign numbers for both their total billable hours and their capacity.

Project managers usually ask employees to enter their time weekly or daily, not only to guarantee consistency in reporting but also to make sure that time entry actually happens regularly. When your team members give you numbers to work with, consistently and correctly, then you can start to get a good picture of their total billable hours.

Be smart about how your firm tracks time, and make it as easy as possible for employees to enter their hours worked, with a time-and-billing software that can figure out the total billable hours for you. Some software even lets employees enter their time through a mobile app, whether they’re in the office, working from home, or even offline.

Second, Ask Employees to Make Notes on Their Time:

If you don’t know how your employees spend their time, then you don’t know much. When you aim to improve your firm’s productivity and to increase the number of hours for which your firm bills, you have to know exactly what workers do with their time.

Start today by asking employees to make very short notes about the time they enter. Adding notes can give you a lot of insight into your firm’s productivity hour-by-hour and day-to-day, and for the little time it takes your employees to enter a note, notes are an important step toward increasing productivity.

In fact, our recent study into billing realization shows that entering a note of only 140 characters can increase billing-realization rates by 4.65%. That means a note as short as a Tweet could increase billing by $35 billion, annually, for middle-sized US professional services firms.

Just a little extra information can add a lot to your ability to measure productivity. A good project management software will let workers enter notes along with their time. When you know how workers spend their time, and when you know how productive they are on average, then you can start watching how productively your firm completes projects.

Third, Look for Opportunities

Once you’ve figured out the billable utilization rates for your firm’s employees, you can use software to begin keeping track of whether each employee works at their utilization rate, on a daily, weekly, or monthly basis.

Using software to look at the billing utilization rates will give you the opportunity to find interesting patterns in how your firm’s workers use their time. You can see which employees are regularly invoicing for time, as well as which employees are working at capacity and whether certain employees are doing billable work or doing non-billable work.

After a little while, you’ll start to learn more and more about your firm’s utilization rates, and you will be able to spot irregular patterns in productivity. When you know enough about how your firm works, and how you want it to work differently, you can confidently start making some informed changes.

Finally, Refine the Way Your Firm Works

By the time you have a few weeks of info on your firm’s billable utilization rates, you will be ready to make changes in your firm, using a software tool called resource allocation. When you use resource allocation, you have the power to change how and when your firm uses its two most vital resources, its employees’ time and its money.

That’s how you put the billable utilization rate to work: if you know can put a number to each employee’s productivity, then you can make changes if an employee is not working at capacity, rather than wasting the company’s resources.

Resource allocation can be as simple as using software to shift around the projects and tasks that an employee is working on, or to stay aware of changes in overall utilization rates, or to assign tasks from one worker to another. Some resource allocation tools can even automatically track your ongoing utilization rates, and they’re very easy to use, too.

Any firm that asks its employees to track their time, and to add notes to their time entries, can start measuring its productivity. Once you have reliable software to give you the proper perspective for making decisions, your firm can start working smarter, today.

If you think your firm might benefit from a project management software, please contact us to request a demo of BigTime, and learn how productive your firm could be.

  • Jun 10,2019
For smaller professional service firms, balancing the consulting you’re passionate about with the mandatory business management to run your practice can be difficult. While the client is always the priority, it’s like they say about oxygen masks before take-off, you must help yourself before assisting others.

To keep your practice afloat and running profitably, it’s important to keep a constant pulse on your Key Performance Indicators (KPIs) and make adjustments to optimize your work and plan for future projects. Often firms without a PSA (professional services automation) software struggle to see their metrics or spend hours compiling data from different places into one spreadsheet to get a general idea of their performance.

With PSA software, project, staff, and financial data live all in one place giving firms the power to access these KPIs in real time. Stronger measurements lead to better management.

Below are the five KPIs every professional services firm should track that can be uncovered easily through automation software.

Project Margin – What projects are turning the highest profit? Review the revenue earned minus the labor costs associated with a project to find out how successful your revenue model is and which projects, in particular, are the strongest.

Tip for Improvement: The projects that turn a low profit, go a step further into the data to find the weak points that need to be tweaked. For example, fewer hours being budgeted than are actually required causing an increase in non-billable time.

Delivery Margin – How profitable is my current business structure? Similar to your project margin, the delivery margin includes the overhead cost in addition to labor cost. This will give you insight into operational and internal expenses that impact your bottom line.

Tip for Improvement: Take advantage of all the automation solutions available in the PSA software to cut down on time and money spent on internal workflows. Streamline project approvals, set up invoice templates and integrate into your accounting software to cut down on manual data entry.

Billable Utilization – Am I using my team and resources efficiently? Track how much time is billable versus bench time, and then adjust for a higher utilization rate. By look at a combination of historical and forecast data, this stat gives you the power to boost profit from efficiency.

Tip for Improvement: Use a staff allocation tool with your PSA software when planning projects to see which staff is available to take on more work and which staff members have too much on their plate and may affect the projects progress. This will ensure you’re making the best use of all team members time and decrease the amount of time staff spend on the bench.

WIP (Work in Progress) Status – Are my engagements within budget? Instead of only measuring project performance at the end, project managers can play a role by staying on top of current projects with real-time analytics to make sure budgets are on track and deadlines are met.

Tip for Improvement: When a project starts to go off course and you’re able to alert your clients as it’s happening rather than a surprise on their invoice, there may be the opportunity to budget in more hours for the project or use the resource allocation tools again to get all staff hands on deck to make sure another deadline isn’t missed.

After you have your dashboards set up for tracking the KPIs that are valuable to you, reports can be pulled in minutes to share all 5 of these KPIs easily with your leadership team. You can also create custom user rights for staff to view analytics that is valuable to their success without sharing full business performance metrics.

To learn more about BigTime’s PSA solution and reporting capabilities and dashboards, request a free customized demo here.

  • May 16,2019
Going off budget happens. Roadblocks come up and can throw a whole project off course. Since most things don’t go perfectly according to plan, you an account for this by slightly padding your budgets.

What you do want to avoid, and what is in your staff’s control, is messy time tracking that leads to budgets going array due to lack of insight. In this blog post, we’ll outline five key tips to improve your firm’s time-tracking process that will tighten up your budget estimates, leading to more profitable projects.

  • Keep it Accessible – Keeping track of how much time you spend on a task is tedious enough, so the entry process should be as painless as possible. Finding a solution that has a mobile app and a simple interface so you can automate repetitive tasks, will make it easier for your team to enter their time more regularly. Frequently entering time is key for accurate data that will keep you on top of your budget. Waiting until the end of the week or month to catch up on time entry will always lead to more errors.

  • Use a Uniform System – It’s best to get everyone at the company on board the same time-tracking software or system. Individual processes and manual data entry is not only hard to manage and gather fast insights from, but it can also cause varying levels of specificity, making it difficult to evaluate each project and budget the same.

  • Run Utilization Reports – Use the time-entry data to get a big-picture view of your staff capacity, and see if project tasks can be better dispersed to avoid hindering budgets and deadlines. PSA software can automate this reporting data, so you’ll spend less time in staff traffic meetings.

  • Don’t Forget Non-Billable Hours – Just because it won’t appear on a client invoice, doesn’t mean this time is not valuable. Ask your staff to track their non-billable time separately with notes, so you can evaluate if the time spent on non-billable tasks are pushing things off course, or if maybe the billable hours budget needs to be expanded.

  • Work the Data – Use the metrics gathered from the tracked time to build and correct future budgets, and to create a forecasting model. Remember to continuously update your budgets as things in your firm change, like new staff, or growth in engagement.

  • To learn more about BigTime’s time tracking solution and other automated features, contact our team today for a personalized demo of our software.

    • May 02,2019
    Time and expense tracking are one of the most fundamental ingredients for a successful professional services firm. However, as companies go through growth spurts, the process for tracking time to billing clients gets tweaked so many times, that before you know it your prosperous business is being weighed down by a clunky internal process that costs too much precious time and money. If this sounds like the boat you’ve been drowning in for years, or are just on the verge of setting sail, have no fear. The good news is that there are plenty of time and billing apps in the sea to accommodate your business needs. The trick is finding the one built with your industry and needs in mind. As you begin your search for the solution that’s right for your firm, we suggest keeping your eyes peeled for the following five benefits. These key features will distinguish the different solutions available to highlight the one solution that meets all your business needs, beyond the basics of time and expense entry.
    1. Streamlined Workflows – Your new software solution may not perfectly match every manual step you have in place, from capturing time entry to generating an invoice, but the right one should still alleviate your pain-points through automation. Look for things like approval process structures, project tasks, and client invoice templates that can be set up once and then run automatically for the lifecycle of all your engagements.
    2. Integrations – One of the best parts of adopting new cloud-based software is how it can integrate into your current tech-ecosystem to eliminate double data entry elsewhere. Sophisticated time and billing tools come with built-in integrations for accounting, customer relationship management (CRMs like Salesforce), and other project management tools to easily talk back-and-forth between the tools without intervention.
    3. Custom Invoicing – Invoices are a key part of how your clients view your business relationship. When evaluating your options, ask to see the different ways to customize your invoices to not only fit your brand, but also the needs of your clients. Your growing business should not have the same Quickbooks-generated invoice as every other small company, it should have something that stands out.
    4. Reporting Insights – This part of the software evaluation is where you need to think the bigger picture to make sure you’re getting your money’s worth. With the proper solution, time and expense tracking data can tell you much more than just how much to bill the client. Sophisticated PSA software will shed light on KPIs to give you insights for strategies to propel your business forward. For example: Am I using my team and resources efficiently? Are we meeting or exceeding our budgets? What part of the project is pushing us off track?
    5. Usability – The final part of your evaluation process should be looking at how long it will take you to get off the ground and running. Easy adoption is key when searching for a solution that is supposed to save you time and money. A common mistake by many is purchasing a tool loaded with features that you’ll ultimately never use, leaving you with software that’s too complex. Lastly, look into the support options available for set up and ongoing training for new employees.
    For a free consultation on your time and billing needs, or to speak to a member of our team about BIgTime’s solution, please email us at [email protected]. Photo by Helloquence on Unsplash.

    • May 08,2018

    Put the data you generate in BigTime to good use with our pre-built time reporting. They’re an easy way to get details on a variety of topics, including projects, tasks, resource allocation, and invoicing. Plus, you can customize a pre-built report by adding or removing columns, or adjusting the date range.

    These reports also make sharing information convenient. Generate a task report to use in your staff meeting. Email an invoicing report to a client. Or create a pre-built resource allocation report to help plan for the quarter ahead. Read on to learn how to access and customize a pre-built report, and the type of reports available to you.

    Find pre-build reports in your Report Center (Reports….Report Center). At the top of your window, you’ll see four categories: Time Tracking, Invoicing, Payroll, and Task List. Each category has its own tile and several pre-built reports. (NOTE: Click the tile with the magnifying glass to make a custom report).

    Let’s look at the Time Tracking tile as an example of the pre-built reports you have access to (see image below).

    Under this tile, notice a pre-built report titled Timesheet Summary by Date Range (see image below). Click View Report to view it. This summary report shows you timesheet data by client, staff member, and categories for a specific time period.

    Edit the date range by clicking Edit Report Settings at the top of the report. A new window will pop up and you can enter a start and end date in the respective textboxes.

    Customize the pre-built report by clicking the Customize button near the top-right of your window, and select Customize from the picklist. Now you can add or remove columns.

    Other time-related reports are located directly beneath this summary one. Hover over the ‘i’ icon to learn about the report before you generate it. You can also customize these reports, by editing the date range or adding or removing columns.

    Check out additional reports near the bottom of your Resource Center window, under the header All Reports. This is where you can generate reports on resource allocation. Some of the reports from the four tiles at the top of your Report Center window also appear in this section.

    The next time you’re rushing to find the status of your projects, billable staff hours, or resource allocation details by week or month, among a host of other topics, take a look at your Report Center to see the reports at your disposal.

    • Nov 16,2017
    Running a consulting business is no easy feat. You’re managing multiple clients and projects, staying within budget, and hitting deadlines. Tracking time accurately is equally important. Erroneous time entries are a sure-fire way to tarnish your reputation. And as any business owner can attest, your reputation matters. With this in mind, BigTime has several features to track time easily and precisely. Read on to learn more.

    1. Customizable Timesheets with Notes

    BigTime offers customizable timesheets. Add or remove timesheet columns and rename them so they’re firm-relevant. You can also require staffers to enter notes for each time entry. As it turns out, these notes matter.
    Customizable Timesheets
    Note: your timesheet may look different, since the system admin may add more fields and/or modify the field name.
    According to our 2016 study, timesheet entries with notes consisting of 140 characters—the length of a tweet—yield a 4.95% higher billing realization rate compared to those without notes. Our study suggests that daily submission of timesheets with notes could increase billings by $35 billion for the small to mid-size US professional services market.

    2. Timers Convert to Timesheet Entries

    We’ve updated our timer feature to make it even easier to track time against a project or client. Although you can only have one timer running at once, you can easily switch among multiple timers. For example, start a timer as you write a report for Project A; then pause it and start a new one when you take a call from a client for Project B; pause the timer for Project B so you can attend your lunch meeting for Project C. Then, have BigTime automatically convert timers to your timesheet. This saves you a step, and helps you accurately track your hours.
    Timers for Timesheets

    3. Mobile App for Tracking Time on the Go

    Track your time when you’re on the run. Download the BigTime app on your iPhone and Android, and you’ll have convenience at your fingertips. Enter your hours manually after your lunch meeting and start another timer as you being your afternoon appointment on your smartphone.
    Mobile Time Tracking
    Because BigTime is cloud-based software, you can use it across devices and anywhere with an internet connection. Gone are the days of relying on your memory: access BigTime on your phone or laptop at home or in the office to log your hours. There’s no simple answer to successfully running a consulting business. However, BigTime can help you take care of a small, but crucial detail: accurately tracking time.

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    • Jul 12,2017
    When you’re searching for the right time and billing software to run your firm, you need to know what questions to ask a vendor. You’ll save time (and money) in your software selection process when you ask these essential questions.

    Is Their Time and Billing Software Customizable?

    • Can terminology be personalized by industry?
    • Can you make certain timesheet fields mandatory?
    • Can you customize invoices?
    • Can you customize reports for your purposes?
    Target_icon

    Can the Vendor Accommodate Variable Billing Rates?

    • Do they make it easy to adjust rates based on a staffer, a role, or a task?
    • Can they manage variable rates that also change from project to project?
    • Can they edit a rate on an invoice without changing the base rate?
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    Is the Time and Billing Software Capable of Scaling as You Grow?

    • Can you manage budgets in real time?
    • Can you manage tasks and their budgets?
    • Is there a review and approval workflow?
    Scalable_icon

    How Easily Can  You Add Users?

    • Does the time and billing vendor require that you pay for a new user immediately?
    • Do you have to fill out paperwork every time you add a user?
    • Can your new user access free online training tools?
    Add users_icon

    How Often do Updates Go Out? Are You Notified?

    • Does the time and billing vendor practice customer-informed development?
    • Does the vendor have a roadmap for additional features or fixes?
    • Does the vendor offer free training on how to use new features?
    Email_icon

    Does the Vendor Charge for Product Integrations?

    • Does the vendor’s software integrate with other productivity applications?
    • Will you need an IT specialist to make the integrations work?
    • Will the time and billing software vendor help you troubleshoot integration problems?
    Integration_icon

    What Kind of Support and Training Resources are Available?

    • Will the vendor be there for you when invoices have to go out today?
    • Does the vendor have a training plan to get you up and running fast?
    • Does the vendor continuously update their knowledge base and training video library?
    Training_icon

    Get the Free Guide

    Get All 7 Questions and understand why they’re important. We hope the guide helps you prepare to ask time and billing software vendors all 7 essential questions. And that you’ll be listening to see if they ask the right questions of you. Get Your eBook

    We Can Help You Select the Right Software

    In a 10-minute call, we can help you identify the software features that you need to manage your firm. No sales pressure. Just guidance and good advice.

    Email [email protected] or call 312-346-4646.

    Subscribe to our blog for firm management advice, tech trends, and our service industry research. BigTime Software delivers real-time, metrics-driven time tracking, billing and project management for more than 2,000 professional firms, tracking over $2 billion (USD) worth of billable time each year.    

    • Jun 27,2017

    At a recent American Council of Engineering Companies (ACEC) meeting, the talk at our table was about the value gap. Clients and municipalities are cost-conscious, and rightly so. They are mandated to get the best possible price for a project.

    Engineering firms, on the other hand, must provide competitive pricing in order to compete in the marketplace. But the lowest price doesn’t accommodate the cost of value. That’s the value gap.

    The Cost Value Gap

    As described at the ACEC lunch, the cost of value is the work that a firm does to ensure that a project is successful. Work that is often invisible to the client and frequently unbilled. For example, firms manage vast amounts of project data. They carry the cost of hosting the data, keeping it secure, and tagging it so it’s easily retrieved. Project data management is a valuable service. Yet firms rarely bill for it because clients don’t associate the cost of this service with the value it provides.

    Another Example of the Cost Value Gap

    Firms end up owning relationships with entities hired by the client. Think public utilities or construction companies. The firm takes on the responsibility of collaborating with the entities they had no hand in hiring. To ensure that the project succeeds, the firm keeps the client informed about, well, everything: work order changes, potential cost overruns, delays and so on. This level of collaboration and communication consumes firm resources but clients don’t equate the cost of this service with the value they receive. As the conversation died down, firm owners and project managers shrugged their shoulders, agreeing that they just couldn’t be competitive if they included the cost of value in a Request for Information (RFI). They’d be out of the running. And that’s bad for business.

    Close the Cost Value Gap With Information

    In his seminal book “Managing the Professional Service Firm,” David H. Maister devotes an entire chapter to How Clients Choose [a firm]. It’s entirely relevant to closing the cost-value gap. Maister writes, “From the buyer’s perspective, the two stages [of selecting a firm] are experienced as qualification and selection.” Master goes on to say that qualification is a rational, logical process based on the evaluation of a firm’s competency. Firm selection, on the other hand, is much more personal and intuitive. It is largely based on the firm’s ability to be helpful to the client. As Maister puts it, “Give me some new information.” Information that I [the client] will find useful, that will help solve my problems. And it has to be the kind of information that I can believe in, that’s documented and demonstrable.

    How to Get the Data That Demonstrates Value

    Consider running your firm in the cloud. If you’re trying to manage people, projects, and billing with spreadsheets and disconnected applications, it’s a time-consuming hassle to collect accurate data. This applies equally to your firm management and your ability to document costs and demonstrate value to your client. In their paper, “The Industry Software Revolution,” authors Brian Feinstein and Trevor Oelschig write, “The value of running your firm in the cloud is its ability to connect people on a job site or anywhere in the world with shared data in a collaborative environment.” Think about connecting your project delivery workflow with an online app. In order to sell your value to a client, you have to know what it costs you to deliver services. An online time and billing application can capture data at every point in your project workflow, as shown in this diagram. Get Clients Table 2 Many service professionals, regardless of industry, are experts in their particular field but they don’t start out as experts in managing a firm. An online time and billing application is kind of like an MBA in a box. Except there’s no box because it’s in the cloud. Regardless, this type of application provides real-time visibility into what’s going on with a client’s project. Exactly the kind of data that you need to communicate your firm’s value.

    7 Ways You Can Use Data to Communicate Value

    Calling upon Maister one last time, here are 7 ways you can use your command of data to help you communicate your firm’s value.
    1. Tell the client something they don’t know.
    Give your client context. Without disclosing proprietary information, draw parallels between similar kinds of projects. Let your client know how their project compares to another in terms of budget vs actual, staffing allocation usage, even project data file size. Tell the client something they don’t know. 2. Tell the client something they need to know. Give your client a heads up. If a project budget is at risk for an overrun that’s something your client needs to know. But when you alert the client before there’s a budget overrun and you have ideas about how to prevent it, that’s more than something they need to know. That’s valuable. 3.  Bring useful information to meetings. Use your command of data to inform and advise during meetings, even those that come up at the last minute. You can open up a dashboard to confirm a project budget Not-to-Exceed (NTE) amount. Or show your client that the hours actually worked on a project task are getting close to the hours allocated. Then deliver even more value and help your client arrive at a solution. 4.  Show what you’re doing and why it matters to the client. Set up a regular cadence of communication with your client. It doesn’t matter how easily you can access project information if you don’t form the habit of communicating it to your client. It’s important to share project status updates and discuss options to avert potential problems like a cost overrun. It’s just as important to listen to your client. Be there. Fully present. And listen. That’s invaluable. 5.  Involve the client in major project milestones. Give your client something to celebrate. Create a shared sense of accomplishment. Review the project information with your client—things like project stages, due dates, staffer assignments, budgets, and percent complete. Nothing communicates value like success. 6. Inform the client about consequences of a change in scope. Be constant, steady, and reliable in your client’s changing landscape. Use the data you’ve captured across many client projects to accurately forecast the cost of a change in scope. You’ll be of value to your client and you’ll be confident that your firm can afford to take on the work if offered.
    1. Be helpful beyond the specifics of the project scope.
    This excerpt from“Manage Your Manager,” a training by Dr. Todd Dewett says everything that needs to be said on the subject. “Being a helpful person is not only the right thing to do in a professional context, but it’s one of the best ways to ensure that long term, the people you’re helping will be willing to help you.” Learn more about using data to communicate your value. We’re here to help. Because if you succeed, we do too.

    Let's Talk Value

      Subscribe to our blog for firm management advice, tech trends, and our service industry research. BigTime Software delivers real-time, metrics-driven time tracking, billing and project management for more than 2,000 professional firms, tracking over $2 billion (USD) worth of billable time each year.  

    • Jun 22,2017
    As a time and billing software company, we’re always on the lookout for articles about time management. You see, we help thousands of service firms run more successful businesses with online time tracking, project management, and reporting. And all of those things are related to time: tracking it, connecting it with firm workflows, and capturing the data associated with it. We really like quick tips on how to make the most of the time we have at work. We enjoyed reading “10 Tips on Time Management Within the Workplace” so we’re sharing it with you. The approximate reading time is 5 minutes.

    Forming Good Time Management Habits

    Habits, at least the good ones, help us streamline our routines in positive and productive ways. We don’t have to think about flossing. It’s just something we do. (We’re all flossing, right?)

    Counter-Intuitive Time Management Habits

    But good time management habits sometimes go against the norm. For icon_work_2instance, free software trials are an industry standard. We’re delighted when someone wants to independently explore our product. But the truth is, most people don’t have the time to find their way around a new software application. That’s why we think free software trials are a waste of time for most people.

    Why Free Trials Aren’t Good Time Management Hand_Clock_Icon

    We have hundreds of free trial sign-ups every month. These folks have the best of intentions. But a lot of the time people don’t use the free trial because software evaluation isn’t their job. It sounds like a good idea. But it’s not a good use of their time.

    A Time Management Tip

    Here’s our time management tip. Skip the free trial. Focus on running your Jamdsjale_Iconbusiness. And outsource your software evaluation to the people who do that for a living. Our sales team has educated thousands of service firms about our product. But it’s not about us. It’s about you. And how you can run a smarter and more profitable firm with our time billing software. If you’re looking for a better way to manage both your time and your firm, Skip the free trial. Let’s talk.

    Let's Talk! Subscribe to our blog for firm management advice, tech trends, and our industry research. BigTime Software delivers real-time, metrics-driven time tracking, billing and project management for more than 2,000 professional firms, tracking over $2 billion (USD) worth of billable time each year.